Consultations are by appointment. Appointments can be made by telephone or online.
To make an appointment by phone please ring Sixpenny Handley 01725 552500 or Broad Chalke 01722 780282
Please make an appointment for each person who needs to be seen.
Please tell the receptionist when you make an appointment if you are expecting test results or if you may need more than 10 minutes for your appointment.
We try to see patients on the day requested. You should be able to see the doctor or nurse of your choice if they are available, and one of the other doctors or nurses sooner. If you must be seen the same day please make this clear.
The pressures on General Practice in the last few years have meant we cannot always see everyone whenever they wish. All the doctors here work closely and we hope you will feel appropriately treated regardless of who you are seen by.
It is not always possible to provide surgeries in both Sixpenny Handley and Broad Chalke each day. Apart from weekends and public holidays we operate from 0800 to 1830 every day. A doctor is available at one site or the other during these times.
We allow 10 minutes per consultation - during this time all the work related to the consultation is carried out. If we think further advice and care not available within our team is necessary, we will arrange it. If you would like a second opinion please tell us so that we can discuss the best approach.
Morning Triage Clinic
Any requests for medical advice, a visit or appointment on the day should be made between 08.00 and 10.30am . This will help us to make sure your request can be dealt with swiftly. If no regular slot is available to suit your needs we can offer you a short telephone appointment to discuss the problem with the doctor. The doctor will then be able to guide you to the most appropriate solution for your problem.
Our service reacts to your needs. The nature of the problem determines whether the consultation takes more than 10 minutes. If this happens with another patient, please understand and do not blame the receptionist - but do ask why there is a delay. We will try to see you within 30 minutes of your appointment time. You will be offered an explanation if we cannot do this.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.