Practice management
Maxine Jenkins
Practice manager
A practice manager is involved in managing all of the business aspects of the practice such as:
- making sure that the right systems are in place to provide a high quality of patient care
- human resources
- finance
- patient safety
- premises and equipment
- information technology
- supporting the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care
Kate Godden
Finance & clinical administration manager
Pauline Figg
Finance
Receptionists
Our receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.
They also perform other important tasks such as issuing repeat prescriptions, dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits. Additionally, they undertake various important roles, including maintaining patient records, and conducting searches and practice audits.
- Becky Wallworth – Receptionist lead
- Angela Bennett
- Hazel Killleen
- Myrna Horton
- Michelle Woolley
- Elaine Keeble
- Kirsty Pollock
- Jane Laing
Carers lead
Hazel Killeen
General practice assistants
- Becky Barrett-Mead
- Sarah Stonton-Shirley